Your Patient Rights
As a patient at Yadkin Valley Community Hospital you have the right to:
- Suitable treatment and services regardless of your age, gender, national origin, culture, disability, economic status, educational background of the source or payment for your care.
- Considerable and respectful care from qualified personnel.
- The name of the physician who is responsible for your care and information about your condition.
- Information necessary to allow you to actively participate in decisions regarding your medical care.
- Request a change in physicians or transfer to another health facility for religious or other reasons.
- Information contained in your medical record within the limits of the law.
- Request a specialist or an option from another physician at your own expense.
- Confidentiality pertaining to your diagnosis, care and method of payment.
- Be informed about the hospital charges for services and available payment methods.
- Communicate with people outside the hospital by having personal visits and verbal or written communication.
- Information about medical procedures or treatments that require your consent, including explanation of risks, probable success al alternative treatments.
- Expectation of reasonable safety while receiving services at the hospital.
- Be free of restraints, except as ordered by the physician.
- To refuse treatment. You will be informed of medical consequences for refusing treatment.
- Care that promotes your physical, emotional and spiritual comfort and dignity.
- A grievance process.
It is your responsibility to:
- Provide accurate and complete information about matters relating to your health.
- Follow your treatment plan.
- Provide information need to file your insurance claims and work with the hospital to make payment arrangements.
- Follow hospital rules and regulations, including the No Smoking policy.
- Be considerate of the rights of other patients, staff and physicians.
- Be responsible for your actions if you refuse treatment or do not follow the practitioner's instructions.
- Provide the hospital with a copy of your written advance directives, if you have one.
- Make complaints known so that concerns can be addressed.
Nondiscrimination Public Notice
As a recipient of Federal financial assistance, Yadkin Valley Community Hospital does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Yadkin Valley Community Hospital directly or through a contractor or any other entity with which Yadkin Valley Community Hospital arranges to carry out its programs and activities.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.
In case of questions, please contact:
Yadkin Valley Community Hospital
624 West Main Street
TTY (State Relay Service): 1-800-735-2962